Terms of Use

Last Updated: September 2025

Welcome to Collaborative Aotearoa

Thank you for being a member of Collaborative Aotearoa. These terms of use govern your use of our member resource library, events, conferences, and other services we provide.

For information about how we handle your personal information, please see our Privacy Policy

Access and Membership
  • • Access to member-only resources is exclusively for current Collaborative Aotearoa members
  • • Some resources remain publicly available to support the broader primary healthcare community
  • • Your login credentials are personal to you and should not be shared
  • • We reserve the right to suspend access if membership lapses or terms are violated
Use of Resources

You may:

  • • Download and use resources for your professional practice and organisational purposes
  • • Share resources within your organisation with appropriate attribution
  • • Reference materials in your work with proper acknowledgment of Collaborative Aotearoa as the source

Please don't:

  • • Redistribute member-only resources to non-members or upload them to public platforms
  • • Remove attribution or rebrand materials as your own
  • • Use resources for commercial purposes without prior written consent
  • • Share your login details with others
Events and Conferences

Registration and Attendance

  • • Event registration is binding and subject to our cancellation and refund policy
  • • You must provide accurate information during registration
  • • Name badges and materials are non-transferable without prior written consent
  • • We reserve the right to refuse entry or remove attendees for inappropriate behaviour

Photography and Recording

  • • Events may be photographed or recorded for promotional purposes
  • • By attending, you consent to being photographed unless you opt out during registration
  • • Personal recording of presentations requires presenter consent

Cancellation and Refunds

  • • Refund eligibility depends on timing and event-specific policies
  • • Event cancellations by Collaborative Aotearoa will result in full refunds
  • • We are not liable for travel costs if events are cancelled or postponed
Our Commitment to Quality

We work hard to provide valuable, evidence-based resources and high-quality events for our members. While we strive for accuracy and relevance, resources are provided for informational purposes and should be adapted to your specific context and requirements.

Protecting Our Community's Work

Many of our resources represent significant collaborative effort from across our membership network. By respecting these terms, you help us maintain the trust and generosity that makes our resource sharing possible.

Questions or Concerns

If you have questions about appropriate use or need clarification on these terms, please contact us:

We're here to help ensure you get the most value from your membership.

Updates

We may update these terms occasionally. We'll notify members of any significant changes through our usual communication channels.

By accessing and using our resource library, registering for events, or engaging with our services, you agree to these terms of use. Thank you for being part of our collaborative community.

Collaborative Aotearoa